Tuesday, April 23, 2013
While it's seems like web sites are pretty static, it is really cool when you visit a site and someone starts chatting with you. It can be a little startling at first, but I kind of like the idea of someone actively wanting to engage with me. And it just happened that at one point, I actually did have a quick question which was answered promptly without me having to search for it.
With that being said, I was on a quest to find a live chat program that I could easily put on my own web site. I tried several of them, first, one that I had experienced above. It was pretty good, but I couldn't justify paying $40/mo. for the infrequent visitors to my site. I then tried the one that came with my web hosting company, but that one was very technical and looked dated. Finally, I tried a few others but was still disappointed with the technical issues and lack of features for their free accounts.
After many Google searches, I was lucky to come across this comparison of live chat software. I was particularly interested in a free plan, as I was going to be the only agent with a small number of chats per month. I also really wanted to see important information about who was visiting my web site, such as from what url they come from, what pages they were viewing on my own site, and especially, their IP address and location.
The winner: olark! This one really takes the cake and was a breeze to set up on my web site. As a bonus, I was able to use a free IM client, in this case, I am using Pidgin, AND it works on my Android phone using IMO. All were very easy to set up. If I get busy enough, I love it so much that I will probably just start with their Bronze paid plan, which is pretty affordable anyway. I am willing to provide feedback on the ones I've already tried, so feel free to leave a comment.
Posted by Brett Barry at 2:01 PM
Thursday, April 11, 2013
Intuit has released the R6 update for QuickBooks 2013 recently, and I was curious to know if this fixed the random crashes experienced by some of my clients in Enterprise Solutions 2013 in a multi-user environment. It turns out that one client had their problems resolved but another did not. And after reading another blog about this patch, it may be due to additional pushes. But at this point, I would give the green light to those holding out to upgrade to the 2013 version. I personally haven't had any problems and I love the new interface.
Speaking of the interface, they have returned the color scheme options in QuickBooks. The colors aren't the same as the old ones as these are a lot more vibrant. For an eye-popping, show-stopping theme, try the lime green or the pink.
The list of everything that has changed with R6 is extensive, so here is the full description from Intuit's web site:
What's important about Release 6?
- Resolved QBW32.EXE Fatal Application Exit error (Unrecoverable Error 02700 80318)
- Improved performance.
- Added the ability to change the Company File Color Scheme
- Added Windows 8 support for the QuickBooks Attach Documents scan manager.
- Added Monthly payroll item limits.
- After updating to R6, in certain conditions a manual sync might be required for Enterprise users to be able to use subscriptions like QuickBooks email, Accountants Copy File Transfer, or Advanced Inventory.
|Add Multiple Items|
|Batch Enter Transactions|
|Fixed Asset Manager|
|Intuit Sync Manager|
|QuickBooks Attached Documents|
|QuickBooks Online Banking|
|QuickBooks Online Services|
Posted by Brett Barry at 10:16 AM